FAQ

Frequently Asked Questions

General

Where can we find Guerilla Design?

We are located in Meldert (Aalst) but operate all over Belgium.

The address of our showroom is: Putstraat 15, 9310 Aalst (Meldert).

Orders

How can I pay my order?

After receiving an invoice, we ask you to pay the (open) balance with a bank transfer to our account.

Please specify your invoice number in the statement and pay each invoice separately. This way your order will be immediately registered correctly.

How can I place an order?

Do you see something you like? Send us an e-mail to hallo@guerilladesign.be with your product of choice and any personalization you require.

You can also view our collection on our website and transmit your order through the ‘Order’ button. Your order is guaranteed only after a confirmation from our side.

We will contact you as soon as possible with the total amount of payment, including any extra costs for personalized items with a confirmation of your order and delivery time.

Deliveries

I have another question about my delivery. Where to ask?

Please contact wijleveren@guerilladesign.be directly.

To which address will my order be delivered?

Depending on what we agreed upon, your order will either be ready for pick-up on our location or will be delivered to the address you supplied us.

What is the standard delivery time?

In dialogue with the customer and depending on volume, we can deliver from our stock within 48 hours. For customized orders, we aim for a delivery time of 10 working days.